Have A Question?
Here are some of our FAQ'S. If you have any other questions feel free to contact us at:
Phone: 973-276-0555
Fax: 973-276-0099
Email: marketing@viyya.com
Web: http://www.virtualedlink.org
How does the SSMS work?
The SSMS uses the power of portal technology to provide an integrated command and control center solution for your safety and security needs. It includes a comprehensive mass notification system that can be used daily or in the case of an emergency – to distribute critical information and get responses back.
The SSMS has been engineered to integrate with most of today's standards, including Service-oriented architecture (SOA) and Service-Oriented Application Protocols (SOAP).
What capabilities does the SSMS provide?
- Carrier Grade Alert and Notification System
- Distribute Safety and Security Information through a public dash board
- Communicate and collaborate with law enforcement agencies and first responders
- Manage web accessible functions (i.e. card readers, monitors, I.D. scanners, etc.)
- Train and Prepare Staff through an Integrated Learning Management System
- View cameras and send alerts with hand held devices through our Video Management and Alerting Solution w/Real Time Notification
- Receive real time information from users and through Virtual Ed Link Technologies Information Management Solution.
Do I need to buy any special equipment to use the SSMS?
NO! The only thing you need is an Internet connection, a browser that meets or exceeds Internet Explorer™ 4.5 or Netscape™ 4.7, and a telephone. The solution will not affect the organization’s current technology infrastructure, and hosts all the hardware and software necessary to deliver the services, eliminating the need to purchase and manage hardware and software.
What if we have an emergency and don’t have access to the Internet to send a message?
In case of an evacuation or power loss, you can activate the system with an IP-based cell phone or by calling our 24/7 Help Desk.
Can I send a message to just a part of my contact database?
YES! The SSMS allows school administrators to create an unlimited number of contact lists for every need and also provide/receive input through discussion groups.
What security is used to protect our data?
The SSMS service is hosted by an advance facility providing burstable bandwidth, redundant power feeds, multiple data connections, 24/7 security and monitoring to ensure full protection and total security.
The security architecture is comprised of multiple Cisco PIX Firewalls, VPN’s, and Smart Switches. The database servers reside behind their own firewalls and can only be accessed by specific calling applications via specific ports. Each machine is monitored for appropriate activity as well as potential hacks, viruses and other unwanted software.